Built specifically for haunted attractions.

Scenes, positions, seasonal crews and nights that change constantly. Everything on this page is in the product today.

The screens you’ll live in

Shown with sample data.

app.scareforce.com/Scheduling
SF
ScareForce
Draft schedule

Friday, Oct 17

4 shifts · 1 open

+ Add Shift
Publish

Performers

Chainsaw Alley — Lead

7:00pm – 11:00pm· Dark Forest

M. Thompson

Hallway Scare

7:00pm – 11:00pm· Boiler Room

T. Brooks · Drop

Queue Line Roamer

6:30pm – 10:30pm· Midway

Unassigned

Makeup

Makeup Artist

5:00pm – 9:00pm· Green Room

J. Rodriguez

Scheduling

Each night is grouped by department. Open shifts are amber, shifts sitting on the marketplace are red, assigned shifts show who has them.

app.scareforce.com/OpsDashboard

Fear Town

Fri, Oct 17

7:14

24

Scheduled

19

Checked In

4

Not In

1

Late

Not Checked In (4)

D. KimChainsaw Alley
A. MonroeQueue Line Roamer

Open Slots (1)

Queue Line Roamer6:30pm

Available Not Scheduled (3)

R. Alvarez

Ops Dashboard

Show-night counts and the three lists you actually act on: who hasn’t checked in, what’s still open, and who is available but unscheduled.

app.scareforce.com/Marketplace
Pick Up Shifts
MT

Friday, October 17

Dropped

Hallway Scare

Performers · Fear Town

7:00 PM - 11:00 PM

Request Shift
Open

Queue Line Roamer

Performers · Fear Town

Requested

6:30 PM - 10:30 PM

Pick Up Shifts

What your staff see on their phone. Dropped and open shifts they are eligible for, with a request button and the status of anything they already asked for.

How shift coverage works

Coverage is employee-driven and manager-approved. ScareForce never reassigns a shift on its own.

1

Employee drops the shift

From My Schedule, an employee releases a shift they can’t work and gives a reason.

2

The shift posts to the marketplace

It shows as “Dropped” for eligible staff and is flagged in red on your schedule.

3

Staff request it

Eligible employees see it under Pick Up Shifts and request it, optionally with a note.

4

You get notified and decide

Managers in scope are notified of each request and approve or decline.

5

The shift is reassigned

Approval reassigns the shift and notifies the employee who picked it up.

No group text, no spreadsheet, and no shift changing hands without a manager saying yes.

Scheduling

  • Day view grouped by department, with scene and position on every shift
  • Assign, reassign or unassign from the shift row
  • Smart Fill assigns open shifts using prior weeks, availability and reliability
  • Blueprints save a night’s layout and reapply it to another date
  • Integrity check runs before publish and flags conflicts
  • Publishing notifies each affected employee once

Shift Marketplace

  • Employees drop an assigned shift; it posts to the marketplace
  • Unfilled shifts can be posted as open without a drop
  • Staff see eligible shifts under “Pick Up Shifts”
  • Requests are filtered by department, event and schedule conflicts
  • Managers are notified of each request and approve or decline
  • The employee who requested is notified of the decision

Ops Dashboard

  • Live counts: Scheduled, Checked In, Not In, Late
  • Not Checked In and Starting Soon lists
  • Open Slots still needing coverage tonight
  • Available Not Scheduled — who you could still call
  • Shareable read-only view for a back-of-house screen

Time Clock and kiosks

  • Managers clock staff in and out from the Time Clock
  • Quick Clock In and Mass Clock Out for a whole scene
  • Tablet kiosk scans each employee’s QR code, refreshed every 30 seconds
  • Optional employee self clock-in, enabled per event
  • Punch edits and duplicate-punch resolution are audited

People and availability

  • Employee records with departments, positions and event scope
  • Employees set their own availability by date
  • Availability conflicts surface while you build the schedule
  • Invite staff by email, or import a roster from a spreadsheet
  • Staffing Readiness shows who is eligible, blocked or missing requirements

Communications

  • Manager Inbox for one-to-one threads with staff
  • Announcements to a group over in-app, push, SMS or email
  • Automatic shift reminders 24 hours and 2 hours before start
  • Schedule-change notifications when a published shift moves
  • SMS requires an explicit opt-in and honours STOP

Hiring and onboarding

  • Public application form you can link from your own site
  • Applicant pipeline with duplicate detection
  • Interview scheduling
  • Convert an applicant into an employee record
  • Onboarding paperwork, handbook acknowledgment and training records

Lists, forms and payroll

  • Opening and closing checklists, plus your own list templates
  • Forms & Reports for incident, injury and safety reporting
  • Employees report broken props and scene problems from their phone
  • Compliance tracking for credentials and expiry dates
  • Pay periods built from recorded punches
  • CSV payroll export, limited to admins and payroll managers
Reliability

How the reliability score works

Every employee has a score from 0–100, recalculated from the last 90 days of shift outcomes. New employees start at a neutral 75 until they have history.

50%

Attendance rate

Completed shifts against no-shows. The largest single factor.

20%

Drop rate

How often an employee releases a shift they were assigned.

15%

Punctuality

Late arrivals as a share of completed shifts.

15%

Marketplace pickups

Shifts voluntarily claimed from the marketplace.

These weights apply once an employee has picked up at least one marketplace shift. Before that, marketplace pickups are left out and the remaining weight moves to attendance (60%) and drop rate (25%), so nobody is penalised for a signal they haven’t had the chance to earn.

Raises the score

  • +
    Shift completed

    Clocked in and worked the assigned shift.

  • +
    Marketplace pickup

    Claimed an open or dropped shift and worked it.

  • +
    Recent good behaviour

    Shifts in the last 30 days count at full weight; 31–60 days at half; 61–90 at a quarter.

Lowers the score

  • No-show

    Scheduled but never clocked in. Counts against attendance and drop rate at once.

  • Shift drop

    Releasing an assigned shift, including in advance.

  • Late arrival

    Clocking in after the shift start time.

Score tiers

Elite
95–100

Consistently completes shifts and picks up extras.

Reliable
85–94

Dependable. Occasional drop or late arrival.

Monitor
70–84

Some inconsistency. Worth watching for a pattern.

At Risk
0–69

Frequent drops or no-shows.

Scores recalculate after each shift outcome is recorded and again on a nightly pass. Cancelled and excused shifts are excluded, and anything older than 90 days drops out of the calculation entirely.

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